With computer data breaches appearing in the news on an almost daily basis these days, we constantly focus on how to protect our customers' data whilst at the same time, maintaining efficient communication. Technology offers opportunities and challenges in this regard.
The advent of GDPR is also driving businesses to think quite carefully about how best to achieve a balance between security and efficiency. Whilst the onus is on individual businesses to determine what actions are necessary, there is no doubt that government and consumers' expectations have become more exacting. The penalties for data breaches, both financial and reputational, will doubtless become increasingly severe.
For a trial period, we have offered a secure document exchange facility to a select group of customers, primarily those who are supported by our Payroll and Bookkeeping teams, and offshore workers. Our customers who have signed up benefit from an exceptionally secure and accessible way to share information and documents with us - and vice-versa. What's more, it's completely free. Better yet, the facility is available 24-7, seven days a week.
We have now taken the decision to offer the secure document exchange facility to all our customers who can get online. Over the next few weeks we'll be in touch with details of how to sign up. It's quick and easy to get up and running but if you need a little extra help, just contact Graham or Donna.