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August 16th 2022

HMRC reports increased use of tax credit app

More than 33,600 customers have successfully used the HMRC app to renew their tax credits claim so far this year, a 39% increase on last year, HM Revenue and Customs (HMRC) has revealed.

HMRC is encouraging more customers to use the app, which it says is free and simple to use and allows direct access to tax credits at the touch of a button. The app can be used on any smartphone or tablet, at any time, potentially eliminating the need to call HMRC and helping users to save time and money.

Customers using the HMRC app can:

  • renew their tax credits
  • make changes to their claim
  • check their tax credits payments schedule, and
  • find out how much they have earned for the year

There are nearly 259,000 tax credits app users, who have used the app more than 10 million times in the last year to do things like check their payment dates and amount.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said:

Time is running out for our tax credits customers to renew their claims. It’s quick, easy and free to complete a renewal on the HMRC app – search ‘HMRC’ in your smartphone app store.

Further details here.


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